Terms of Service


By agreeing to utilize Site Services, the customer hereby warrants that any right of way provided by customer for the waste hauler’s equipment is sufficient to bear the weight of all equipment and vehicles reasonably required to perform the service herein contracted. Site Services shall not be responsible for damage to any private driving surface, pavement or accompanying sub-surface of any route reasonably necessary to perform the service herein contracted and customer assumes all liabilities for damage to driving surfaces, pavement, yard, or road surfaces and entire container placement site.

Customers are responsible for the contents and weight of their containers, regardless of who disposes waste into those containers. All illegal or unauthorized dumping will be the sole responsibility of the account holder. We suggest that all customers take measures to secure their containers to prevent illegal dumping. We also recommend planning projects so that roll off containers are on site for as little time as possible.

Customers shall observe the fill line of their containers. We cannot haul containers with waste that protrudes from the top of the box or that surpasses the weight restrictions for public roads and highways. If we are unable to haul a container due to safety concerns, the customer is responsible for offloading excess material. Any excess material not offloaded may result in an overage fee. Fees will be promptly charged to the account. All containers are priced with either a maximum tonnage or at a per ton basis, depending on material and locality.

Additional fees In the event the container has any of the following materials and must be disposed at a separate Landfill. 

  • Municipal Solid Waste - garbage- (food, household waste)   

  • Tires

  • Mattresses

We CANNOT accept the following.

  • Paint Cans

  • Hazardous Materials and chemicals

  • Tree Stumps

Additional charges  .

  • Exceeding maximum tonnage, overage fee

  • Block container, trip charge may apply

  • Exceeding rental term, daily charge will be accrued. 


Payment and Billing

Customer hereby agrees to pay all costs and expenses for the collection of unpaid amounts including without limitation, attorney fees in an amount equal to fifteen percent (15%) of the balance due, but in no case less than Seven Hundred Fifty Dollars ($750.00) Court costs and other costs allowed by the law; provided, however, that the amount of attorney’s fees collected shall not exceed the attorney’s fees actually incurred.



Here are some helpful hints to prepare for a container to be serviced: 

  1. The address and location of the container has been confirmed with one of our representatives. Any cancellations within 24 hours may result in a trip charge. 

  2. The area is accessible for our driver to drop off and/or pick up container with nothing blocking that should prevent services from being completed. 

  3. The containers fill level does not surpass the top of the container resulting in an overload. 

  4. Contact us promptly when you are ready to have the container picked up.